Terms of service

Sunvit-D3 Limited – SUNVIT D3®

We take our legal responsibility to our customers seriously. This is an important section of this website explaining the terms and conditions you are agreeing to when you use and or shop from the Sunvit-D3 website. Should you have any problem regarding your online purchase, please take the time to read through this section thoroughly. We reserve the right to alter these terms and conditions from time to time and will post new terms and conditions on this website.

1. The contract between us

We must receive payment of the whole of the price for the goods that you order before your order can be accepted. Once payment has been received by us we will confirm that your order has been accepted by sending an e-mail to you at the e-mail address you provide in your order form. Our acceptance of your order brings into existence a legally binding contract between us.

Only adults (those aged 18 and over) are entitled to enter into legally binding contracts and as a result are the only people entitled to transact through this site. Any other individuals who are unable to perform legally binding contracts are prohibited from ordering goods using this site. If you do not qualify DO NOT use this site. By ordering on this website you are making a statement, upon which we are entitled to rely, that you are aged 18 years or older and capable of forming a legally binding contract.
Any contract will be communicated in English.

2. Prices and price changes

The prices payable for goods that you order are as set out on our website. The price will include any applicable value added tax, but will not include the cost of delivery. Our charges are all in UK pounds and if you order from outside the UK credit card charges and currency fluctuations may make a difference to the amount billed on your credit card. Our delivery charges are set out on our website. The amount of these charges varies according to the method of delivery and the delivery address you specify in your order.

Prices and delivery terms are subject to variations.

3. Cancelling orders

To cancel your contract you must notify us by e-mail to our e-mail address stating your order number and the reason for cancellation. Cancellations must reach us any time up to the end of the seventh working day you receive the good ordered. We will not charge a penalty for cancellations.

If we have dispatched the goods before you cancel your order;

  • You must send the goods back to our contact address at your own cost and risk as soon as possible.
  • You must not unpack the goods when they are received by you
  • The products should be returned to us in the condition they were dispatched
  • We recommend the use of a recorded delivery service.

Orders cannot be cancelled once you have opened the containers or used the product. However, your statutory rights concerning the quality of these products will be unaffected.

Once you have notified us that you are cancelling your contract:

  • any sum debited to us from your credit card will be re-credited to your account as soon as possible and in any event within 30 days of your order PROVIDED THAT;
  • the goods in question are returned by you and received by us in the condition (including the packaging) they were in when delivered to you.
  • If you do not return the goods delivered to you or do not pay the costs of delivery, we shall be entitled to deduct the direct costs of recovering the goods from the amount to be re-credited to you.

4. Cancellation of orders by us

If you do not provide adequate delivery instructions, or take delivery of the products, we retain the right to cancel your order and may retain the products. All orders are subject to availability. We can cancel orders if we have insufficient stock to fulfil your order. If we do cancel your contract we will notify you by email and will re-credit your account with any monies deducted by us from your credit card within 30 days of your order. Sunvit-D3 Limited reserves the right to restrict the number of items available for sale to any individual customer.